x-Rite i1Display Pro, NEC Spectraview 272, Retina MacBook Pro and legacy Adobe CS.

Posted by in technical

Upgrading computers and displays is often as fraught as it is essential. These are as fundamental to our work as cameras and lenses and unlike cameras, there are expensive consequences of getting too far behind with upgrades.

I recently ran into a number of problems when I replaced my 8 year old NEC 2690 Spectraview for a new Spectraview 272 Reference, a 4 year old MacBook Pro with a new one, and an antique Gretag Macbeth i1 Display 2 with an x-Rite i1Display Pro. Moreover, I wanted to be able to continue to use my Adobe CS5 applications.

The issues and fixes:

• None of the Adobe applications would open in Yosemite. The solution was an easy one, suggested when I tried to launch any of the applications. Click on the link and download JavaForOSX2014-001. Once installed, Indesign, Photoshop and Lightroom all ran just fine.

• The image on the Spectraview was not as sharp as it should have been and didn’t occupy the whole width of the 27″ screen. I got eyestrain from using it within 10 minutes so I suspect there is some subtle flicker going on too. I had connected the monitor to the display using a DVI – mini-DVI cable, just like I did with the old display (which looked much crisper) but this was where the fault lay. The solution was reached when I replaced the DVI cable with an HDMI to Thunderbolt one provided with the display and now have a sharp, full screen image.

• The x-Rite i1Display Pro wasn’t recognised in either its own profiling software (used to calibrate the laptop) or in Spectraview profiler; the software just kept asking me to connect a device. Some folks with this common problem have resolved it by plugging the x-Rite into a powered USB 2.0 hub rather than directly into a USB3.0 port on the computer but the solution that worked for me was easier: install x-Rite Device Services. Once installed, the calibration device was recognised in both software packages.

• I was unable to use the Spectraview profiling software as it required a TAN, therefore a licensing fee. Yet the software is supposed to unlock automatically whenever the computer is connected to a Spectraview display. The solution was the oldest one in the book: upgrade to the latest version on the software from 5.4.0 supplied with the display to 5.6.2. You can find the link to download this once you’ve launched Spectraview Profiler under Help>Check for Updates at the top of your screen. Install, and you’re in business.

Time to get outside again and take a deep breathe…